Error: Access Denied
Here's how to resolve the issue:
- Logout and Sign in as a Sharepoint Administrator.
- From SCSM 2012 Portal, select Site Permissions (located on Sharepoint Tab).
- You'll see a warning "This Web site inherits permissions from its parent (Team Site)". Select Manage Parent.
- Select Grant Permissions.
- Add the group/users of choice, to give general permissions, add the group Domain Users and make sure to tick/give Read Permissions.
Basically, after installing Service Manager 2012 Web Parts, the only user that can access the Self-Service Portal is the Sharepoint Administrator. So make sure to add the required users to the list after installing the Web Parts.
thank you
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